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The Gong integration imports your sales calls and their full transcripts into Salesgraph Assist for unified analysis and coaching.

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What It Does

  • Syncs recorded calls from the last 30 days
  • Imports full speaker-attributed transcripts
  • Maps participants as internal or external
  • Processes each call through the AI meeting pipeline (summary, action items, coaching)

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Connecting

  1. Go to the Integrations page in the app.
  2. Click Connect next to Gong.
  3. Your browser opens to Gong’s OAuth consent page.
  4. Authorize Salesgraph with the required permissions.
  5. The app detects the successful connection.
The OAuth flow requests the following Gong scopes:
  • api:calls:read:basic — Basic call metadata
  • api:calls:read:extensive — Full call details and transcripts
  • api:meetings:user:detailed — Detailed meeting information
  • api:users:read — User information for participant mapping

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Syncing Calls

After connecting, click Sync now on the Integrations page to import your calls.

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What Gets Synced

DataDescription
CallsAll calls from the last 30 days, fetched with cursor-based pagination
TranscriptsFull speaker-attributed transcripts for each call
ParticipantsMapped as internal (your team) or external (prospects/customers), with names and email addresses
DurationCall duration

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How Sync Works

  1. The app fetches all calls from Gong’s API for the last 30 days.
  2. For each batch of calls, it fetches the corresponding transcripts.
  3. Transcripts are formatted with speaker attribution — each segment is labeled with the speaker’s name.
  4. Participants are categorized as internal or external based on Gong’s participant data.
  5. Each call is ingested through the meeting pipeline, which generates an AI summary, extracts action items, and runs coaching analysis.
  6. Meetings are deduplicated by gong:{callId} — re-syncing won’t create duplicate entries.

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After Syncing

Synced Gong calls appear in your Meeting List alongside desktop recordings and meetings from other integrations. You can view the full Meeting Detail — summary, transcript, actions, coaching, and chat — for each synced call.

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Disconnecting

Disconnecting Gong revokes the OAuth token and removes stored credentials. Previously synced meetings remain in your library.